Service Terms

By purchasing services from this site, or by logging into this site, users are deemed to have accepted the general terms and conditions.
https://www.denizvipantalyatransfer.com undertakes to provide the transfer services listed on the website at the prices indicated. The right to change the prices of the services published on our website belongs solely to our company.

A reservation and transfer purchase become valid only after confirmation is sent via email by our company. https://www.denizvipantalyatransfer.com accepts no liability for emails that are not delivered, delayed, or incomplete. In such cases, please contact us directly.

At airports, after customs and baggage procedures, our representative will greet you at the exit gate holding a sign with your requested name written on it. The customer(s) who purchased the transfer service must make contact with our representative at the airport. If you cannot meet our representative, you must call the phone numbers provided in your confirmation message to notify our company.

If you have purchased a return transfer, the necessary details will be shared with you by our representative, and you are required to be ready at the specified address on time, as instructed, to complete your return transfer.

Customers are responsible for informing us by email or phone of any changes to flight departure times in order to avoid issues at the airport.

The exact and correct number of passengers to be transferred must be provided. Each passenger is entitled to one piece of luggage; any excess baggage must be declared during the reservation process. reserves the right to charge an additional fee for extra baggage or to refuse the request. Bicycles and golf bags not declared at the time of reservation will not be accepted.

All vehicles are covered by mandatory accident insurance.

Customers are responsible for ensuring that their luggage is fully and correctly loaded onto the vehicle and collected from the vehicle upon arrival.

To avoid any problems with pickup or meeting times, it is the customer’s responsibility to provide an accurate and complete phone number during the reservation. Otherwise, cannot be held responsible for any issues encountered.

All schedule and flight changes must be reported at least 24 hours before arrival by replying to the email sent to you or by calling the mobile phone number listed on our contact page.